Nocean

How can we help?

Search our knowledge base or browse categories below

Frequently Asked Questions

Quick answers to common questions

How long does it take to create a portal?

With Nocean's AI, you can create a professional portal in 10-15 minutes. Simply paste your website URL, and our AI will generate content, structure, and design. You can then customize as needed.

Can I use my own branding and colors?

Yes! Nocean automatically detects your brand colors from your website, or you can manually customize colors, fonts, logos, and styling to match your brand perfectly.

How does portal tracking work?

When you share a portal, you'll see real-time analytics showing who viewed it, when, for how long, and which sections they engaged with. You'll get engagement scores to help prioritize follow-ups.

Can multiple team members collaborate on portals?

Absolutely! Invite your team to collaborate in real-time. Set permissions for viewing, editing, or admin access. Share templates and maintain brand consistency across your organization.

Is my data secure?

Yes. Nocean is SOC 2 Type II certified and GDPR compliant. We use end-to-end encryption, offer SSO/SAML authentication, and maintain comprehensive audit logs. Your data is safe with us.

What integrations does Nocean support?

Nocean integrates with HubSpot, Salesforce, Slack, Google Drive, Zapier, and more. Sync portal activity to your CRM, get notifications in Slack, and automate workflows.

Can I export or share portals externally?

Yes! Share portals via unique links, embed them on your website, or export as PDFs. You can also password-protect portals or set expiration dates for added security.

What happens if I exceed my portal limit?

You'll receive a notification when you're approaching your plan limit. You can upgrade anytime or archive old portals to free up space. We never delete your portals without your permission.

Still need help?

Our support team is here to assist you

Email Support

Get a response within 24 hours

Live Chat

Chat with our team in real-time

Ready to get started?

Join thousands of teams already using Nocean to close more deals.