Simple Pricing. Massive Savings.
Replace Qwilr, Rocketlane, Dock, and your client portal tool with one platform. Save $3,000+/month while getting more features.
Starter
For small teams getting started
- 25 portals
- 5 users
- Advanced analytics
- Priority support
- Custom domain
Professional
For growing teams
- Unlimited portals
- 25 users
- Advanced analytics
- Priority support
- Custom domain
- API access
- White-label
Enterprise
For large organizations
- Everything in Professional
- Unlimited users
- SSO (SAML)
- Dedicated support
- SLA
- Custom contract
Compare all features
| Feature | Free | Starter | Professional | Enterprise |
|---|---|---|---|---|
| AI Content Generation | ||||
| Portal Creation | 3 | 25 | Unlimited | Unlimited |
| Team Members | 1 | 5 | 25 | Unlimited |
| Analytics | Basic | Advanced | Advanced | Advanced |
| Custom Domain | ||||
| API Access | ||||
| White-label | ||||
| SSO (SAML) | ||||
| Dedicated Support | ||||
| SLA |
Frequently asked questions
Can I change plans anytime?
Yes! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Enterprise customers can also pay via invoice with NET-30 terms.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time from your account settings. No questions asked. Your portals and data remain accessible until the end of your billing period.
Is there a free trial?
Yes! All paid plans come with a 14-day free trial. No credit card required to start your trial. You'll have access to all features during the trial period.
What happens when I reach my portal limit?
You'll receive a notification when you're approaching your limit. You can upgrade to a higher plan, or archive old portals to free up space. We never delete your portals without permission.
Can I add more team members to my plan?
Yes! On Starter and Professional plans, you can add additional team members for $10/user/month. Enterprise plans include unlimited users.
Is my data secure and private?
Absolutely. Nocean is SOC 2 Type II certified and GDPR compliant. We use end-to-end encryption, offer SSO/SAML authentication on Enterprise plans, and maintain comprehensive audit logs. Your data is never shared with third parties.
Do you offer annual billing discounts?
Yes! Save 20% with annual billing. For example, the Professional plan is $99/month billed monthly, or $79/month ($948/year) billed annually.
What integrations are included?
All plans include integrations with Salesforce, HubSpot, Slack, Google Drive, Zapier, and more. API access for custom integrations is available on Professional and Enterprise plans.
Can I export my data?
Yes! You can export all your portal content, analytics data, and customer information at any time in standard formats (JSON, CSV, PDF). You own your data.
What kind of support do you provide?
Free and Starter plans include email support with 24-hour response time. Professional plans get priority support with 4-hour response time. Enterprise plans include dedicated support with a customer success manager and guaranteed SLA.
Do you offer onboarding or training?
Yes! All Professional and Enterprise plans include a personalized onboarding session. We also offer live training webinars, documentation, video tutorials, and a comprehensive knowledge base.
Can I white-label Nocean portals?
Yes, on Professional and Enterprise plans you can completely white-label your portals by removing Nocean branding and using your own custom domain.
What's included in the Enterprise plan?
Enterprise includes everything in Professional plus: unlimited users, SSO/SAML authentication, dedicated customer success manager, custom contract terms, guaranteed uptime SLA, priority feature requests, and custom integrations.
Do you offer non-profit or education discounts?
Yes! We offer 25% discounts for registered non-profits and educational institutions. Contact our sales team with your organization details to apply.
Can I test Nocean with my team before committing?
Absolutely! Start with the free plan to test with up to 3 portals and 1 user, or start a 14-day free trial of any paid plan to test with your entire team risk-free.
What happens to my portals if I downgrade?
Your portals remain safe. If you exceed the limits of your new plan, you'll be asked to archive older portals or delete unused ones. We provide 30 days to make adjustments before any restrictions are enforced.
Do you have an API?
Yes! Our REST API is available on Professional and Enterprise plans. Use it to programmatically create portals, track analytics, manage users, and integrate Nocean into your existing workflows.
Where is my data stored?
All data is stored on secure cloud servers in the United States (AWS US-East). Enterprise customers can request data residency in specific regions (EU, UK, Australia) to meet local compliance requirements.