Nocean
For Customer Success

Reduce Churn, Drive Expansion

Create engaging customer success experiences that drive retention, expansion, and customer advocacy.

25%
Lower Churn Rate
45%
More Expansion Revenue
50%
Faster Onboarding

Everything you need to close deals

Powerful features built for modern sales teams

AI-Powered Creation

Generate professional portals in 10 minutes with AI content generation. Just paste your website—we do the rest.

Real-Time Analytics

Know exactly who viewed your portal, when, and for how long. Engagement scores help you prioritize follow-ups.

Lightning Fast

Create portals 24x faster than traditional methods. What took 4 hours now takes 10 minutes.

Team Collaboration

Work together in real-time with your team. Share templates, get approvals, and maintain brand consistency.

Professional Templates

100+ ready-to-use templates for sales, agencies, consulting, and more. Customize to match your brand.

Privacy-First Security

GDPR compliant, cookie-free analytics, with SSO, encryption, and audit logs. Your data stays private.

Built for Customer Success Teams

See how CS teams use Nocean to drive retention and growth

Customer Onboarding

Deliver consistent, high-quality onboarding experiences that drive time-to-value.

  • Automated welcome portals with getting started guides
  • Track onboarding completion and identify at-risk customers
  • Embed training videos, resources, and support links
  • Reduce onboarding time by 50%

Quarterly Business Reviews (QBRs)

Present customer success metrics and renewal discussions in a professional format.

  • Usage analytics, ROI metrics, and success stories
  • Interactive renewal and upsell proposals
  • Share ahead of time for more productive meetings
  • Track executive engagement pre and post-QBR

Success Plans & Roadmaps

Align with customers on goals, milestones, and success criteria.

  • Visual roadmaps with key milestones and timelines
  • Mutual action plans with clear ownership
  • Track progress and celebrate wins together
  • Living document that evolves with the relationship

Expansion & Upsell Proposals

Present expansion opportunities based on customer usage and needs.

  • Data-driven upsell recommendations
  • ROI calculators for additional features
  • Case studies from similar customers
  • Increase expansion revenue by 40%

What Nocean Enables

Real capabilities that transform how you create, share, and track stakeholder experiences

Create Portals in Minutes

What used to take 4 hours now takes 10 minutes. AI generates personalized content, templates provide structure, and drag-drop makes customization effortless.

  • AI-powered content generation
  • 100+ professional templates
  • Drag-and-drop customization

Track Every Interaction

Know exactly when stakeholders engage. See who viewed what, for how long, and what they downloaded. Privacy-first analytics without invasive tracking.

  • 7 event types tracked
  • Real-time Slack/email alerts
  • GDPR compliant by design

Zero Context Loss

Portal transforms to Deal Room with one click. All content, conversations, and engagement history carries forward. No handoff chaos between sales and success.

  • Multi-state portal system
  • Progression gates for milestones
  • Full audit trail preserved

AI That Actually Helps

Three-agent pipeline generates personalized content. AI Agent answers questions 24/7 with citations. Sentiment analysis identifies hot leads and at-risk deals.

  • 3-agent content pipeline
  • 24/7 AI-powered chat
  • Automatic sentiment analysis

Ready to transform customer success?

Create customer portals that drive retention, track engagement, and identify at-risk accounts early. Start your free trial today.